Effective June 2026
These Terms and Conditions apply to the use of the AdogaX Solutions website and provide general terms relating to enquiries, proposals, and engagements with AdogaX Solutions. They are based on the standard client service agreement and operating procedures used by AdogaX Solutions.
By accessing or using this website, you agree to use it lawfully and in a manner that does not infringe the rights of others or restrict their use of the website. You agree not to misuse the website, attempt unauthorised access, introduce malicious code, or interfere with its operation. The website is provided as general business and service information and may be updated from time to time.
AdogaX Solutions provides project-based Microsoft 365, Azure, identity, security, automation, and related cloud implementation services. Service descriptions shown on the website are general in nature and may not reflect every engagement detail, deliverable, assumption, or exclusion. Final scope, deliverables, assumptions, exclusions, and fees are confirmed in an accepted proposal, statement of work, or client agreement.
Unless explicitly agreed in writing, AdogaX Solutions operates a fixed-scope, no-support model. This means website information and standard service packages do not include helpdesk support, service level agreements, incident response, ongoing maintenance, monitoring, or post-handover changes. Any work outside the agreed scope must be separately quoted and agreed.
Any quote or proposal supplied by AdogaX Solutions is subject to written acceptance before work begins. For projects under $1,000, email acceptance may be sufficient. No project work will commence and no client licences will be provisioned until the relevant agreement or written acceptance is in place. Proposal validity periods, fees, assumptions, deliverables, exclusions, and timelines are set out in the applicable proposal or agreement.
Project and recurring SaaS fees are set out in the applicable proposal, invoice, or agreement. Standard terms provide for deposits on certain projects, invoicing on completion or monthly in advance for recurring SaaS, and payment due within 14 days from invoice date. Overdue invoices may accrue interest at 10% per annum, and services may be suspended on overdue accounts after notice in accordance with the client agreement and operating procedures.
Unless otherwise agreed, website content, branding, layout, and materials remain the property of AdogaX Solutions or are used under licence. For client engagements, configuration work, documentation, and deliverables created for a client become the client's property upon full payment, while AdogaX Solutions retains ownership of its own proprietary templates, scripts, tools, and methodologies.
Information submitted through this website or provided during an engagement will be handled in line with the AdogaX Solutions privacy and data handling framework. AdogaX Solutions will only use client information for delivering agreed services and related business administration, and will not use client data for unrelated purposes.
AdogaX Solutions may use third-party vendors and platforms including Microsoft, Pax8, Xero, and other service providers as part of service delivery. Those third-party services are subject to their own terms, conditions, and uptime commitments. AdogaX Solutions is not responsible for service interruptions, changes, or failures caused by third-party vendors.
To the extent permitted by law, AdogaX Solutions' liability arising from a client engagement is limited to the total fees paid for the specific engagement giving rise to the claim. AdogaX Solutions is not liable for indirect, incidental, special, or consequential loss, including data loss, lost revenue, lost business, or business interruption. Nothing in these Terms excludes liability that cannot lawfully be excluded.
AdogaX Solutions provides services with reasonable skill and care consistent with industry standards. However, AdogaX Solutions does not warrant that its website, third-party platforms, or vendor services will always be uninterrupted, error-free, or suitable for every particular purpose. Website content is provided on an informational basis and may be updated without notice.
Where a client engagement exists, termination rights, notice periods, handover obligations, and treatment of subscriptions and unpaid fees are governed by the applicable service agreement. Standard terms provide for termination on written notice and orderly handover of credentials and summary documentation at the conclusion of an engagement.
These Terms and Conditions are governed by the laws of Victoria, Australia. Any disputes are to be addressed in good faith first and, where applicable, referred to mediation before formal proceedings are commenced.
If you have questions about these Terms and Conditions, please contact:
AdogaX Solutions
MIOPS Australia Pty Ltd
ABN: 96 669 760 507
Melbourne, Victoria, Australia
Email: contact@adogax-solutions.com.au
Website: adogax-solutions.com.au